We’re sorry Microsoft Office installer encountered a problem because you have there click to run installer based office programs installed on your computer

This Office tutorial, we will discuss how to solve We’re sorry Microsoft Office installer encountered a problem because you have there click to run installer based office programs installed on your computer error.

While installing SharePoint 2016 in a windows server r2 machine. I have recently installed Windows server 2012 R2 then I installed Visual Studio 2015 and then installed Office Professional 2016 in the same machine successfully. Then when I try to install SharePoint Server 2016, I got the error like below:

We’re sorry Microsoft Office installer encountered a problem because you have there click to run installer based office programs installed on your computer

We’re sorry Microsoft Office installer encountered a problem because you have there click to run installer based office programs installed on your computer.

Microsoft Office Professional Plus 2016 – en-us

Windows Installer and Click-to-Run editions of Office programs don’t get along for this version, so you can only have one type installed at a time. Please try installing the Click-to-run edition of Office instead, or uninstall your other Click-to-Run based Office programs and try this installation again. It appears like below:

We're sorry Microsoft Office installer encountered a problem because you have there click to run installer based office programs installed on your computer
We’re sorry Microsoft Office installer encountered a problem because you have there click to run installer based office programs installed on your computer

I am not saying this as a solution but for me installing SharePoint 2016 was on priority, So I uninstalled my Office Professional plus and then trying installing SharePoint server 2016 and then it installed successfully.

After installing SharePoint 2016, I again try to install Office Professional Plus 2016, but as expected the same error came. The error came as:

We found a problem!
We’re sorry Microsoft Office installer encountered a problem because you have there click to run installer based office programs installed on your computer.

Microsoft SharePoint Server 2016

Click-to-Run and Windows Installer editions of Office programs don’t get along for this version, so you can only have one type installed at a time. Please try installing the Click-to-run edition of Office instead, or uninstall your other Click-to-Run based Office programs and try this installation again.

Click-to-Run and Windows Installer editions of Office programs don’t get along for this version, so you can only have one type installed at a time.
Click-to-Run and Windows Installer editions of Office programs don’t get along for this version, so you can only have one type installed at a time.

According to this Office Post, Office installed using Click-to-Run and Window Installer on the same computer isn’t supported.

So here I have installed Office 2013 on the same SharePoint server.

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Bijay Kumar

I am Bijay from Odisha, India. Currently working in my own venture TSInfo Technologies in Bangalore, India. I am Microsoft Office Servers and Services (SharePoint) MVP (5 times). I works in SharePoint 2016/2013/2010, SharePoint Online Office 365 etc. Check out My MVP Profile.. I also run popular SharePoint web site SharePointSky.com

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