Unexpected error occurred in method GetObject usage Distributed Logon Token Cache SharePoint 2013 error

This SharePoint tutorial explains, how to fix error unexpected error occurred in method GetObject usage Distributed Logon Token Cache.

Our team found that in one of our web front end servers we are getting the below error:

11/17/2015 23:19:52.99 w3wp.exe (0x2F50) 0x0CE0 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:https://SiteURL:443/site1/default.aspx) 39ba429d-4eda-a03f-5a1f-a4b9c43378be
11/17/2015 23:19:53.02 w3wp.exe (0x2F50) 0x0CE0 SharePoint Foundation DistributedCache agyfw Unexpected Unexpected error occurred in method ‘GetObject’ , usage ‘Distributed Logon Token Cache’ – Exception ‘Microsoft.ApplicationServer.Caching.DataCacheException: ErrorCode:SubStatus:The request timed out.. Additional Information : The client was trying to communicate with the server : net.tcp://SiteURL:22233 at Microsoft.ApplicationServer.Caching.DataCache.ThrowException(ResponseBody respBody, RequestBody reqBody) at Microsoft.ApplicationServer.Caching.DataCache.InternalGet(String key, DataCacheItemVersion& version, String region, IMonitoringListener listener) at Microsoft.ApplicationServer.Caching.DataCache.<>c__DisplayClass49.b__48() at Microsoft.SharePoint.DistributedCaching.SPDistributedCache.GetObject(String key)’. 39ba429d-4eda-a03f-5a1f-a4b9c43378be

Unexpected error occurred in method GetObject usage Distributed Logon Token Cache

Below is the solution I have tried to fix error Unexpected error occurred in method GetObject usage Distributed Logon Token Cache.

  • Apply AppFabric latest CU to all servers in the farm.
  • Add backgroundGC key to DistributedCacheService.exe.config file on all cache servers
  • Restart AppFabric Windows Service on all cache servers
  • Restart Distributed Cache SharePoint service on all cache servers
  • Reset IIS (IISRESET) on all servers in the farm

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This SharePoint tutorial explains, how to fix error unexpected error occurred in method GetObject usage Distributed Logon Token Cache which comes in SharePoint 2013.

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