Unable to Add workflow logic in SharePoint designer 2013 Workflow

Recently we faced one issue while trying to see a workflow using SharePoint designer 2013. The workflow is a SharePoint 2013 designer list workflow which we have copied from one server to another server by using Visio Export and Import option.

Now if I open the workflow and then click on Edit workflow link from the workflow settings page in SharePoint designer, then I got this message in the workflow. It behaves as if no logic is there inside the workflow. The message comes as “(Insert a stage by using the Stage button on the Ribbon.)” as shown in the fig below:

Insert a stage by using the Stage button on the Ribbon
Insert a stage by using the Stage button on the Ribbon

For some users, it was coming perfectly. Just to let you know that here we were trying to open SharePoint 2013 designer by using Citrix. First, we thought it might be some permission issues and also we have tried opening the workflow in some other systems. But for everyone, the same message comes.

Insert a stage by using the Stage button on the Ribbon

I am not sure if it really required or not but when we install Visio in the local system and then try to open the workflow using SharePoint designer it opened and we are able to see the logic of the workflow. Another important thing is that if you have used Visio 2013 for export-import then you need the same version to see the workflow logic.

Solution-2: Unable to Add workflow logic in SharePoint designer 2013

Recently we faced one issue while trying to see a workflow using SharePoint designer 2013. The workflow is a SharePoint 2013 designer list workflow which we have copied from one server to another server by using Visio Export and Import option. Now if I open the workflow and then click on Edit workflow link from the workflow settings page in SharePoint designer, then I got this message in the workflow. It behaves as if no logic is there inside the workflow. The message comes as “(Insert a stage by using the Stage button on the Ribbon.)” as shown in the fig below:

Unable to SharePoint 2013 workflow logic in SharePoint designer 2013

For some users, it was coming perfectly. Just to let you know that here we were trying to open SharePoint 2013 designer by using Citrix. First, we thought it might be some permission issues and also we have tried opening the workflow in some other systems. But for everyone, the same message comes.

I am not sure if it really required or not but when we install Visio in the local system and then try to open the workflow using SharePoint designer it opened and we are able to see the logic of the workflow. Another important thing is that if you have used Visio 2013 for export-import then you need the same version to see the workflow logic.

You may like following SharePoint designer workflow tutorials:

If anyone ever faces this issue and has a solution other than installing Visio please let me know. I hope this SharePoint workflow tutorial helps to solve Unable to SharePoint 2013 workflow logic in the SharePoint designer 2013 error.

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