the rpc server is unavailable error while installing sharepoint 2016

In this post we will discuss how we can resolve a pathetic error which comes while installing SharePoint 2016. This is one of the stupid error I got while installing SharePoint till now. The error usually comes in the 3rd step while you run the SharePoint configuration wizard after installing SharePoint 2016. The error comes as:

Exception: System.InvalidOperationException: An error occurred while getting information about the user Administrator at server MySP.local: The RPC server is unavailable
at Microsoft.SharePoint.Win32.SPNetApi32.NetUserGetInfo1(String server, String name)
at Microsoft.SharePoint.Administration.SPManagedAccount.GetUserAccountControl(String username)
at Microsoft.SharePoint.Administration.SPManagedAccount.Update()
at Microsoft.SharePoint.Administration.SPProcessIdentity.Update()
at Microsoft.SharePoint.Administration.SPWindowsService.Update()
at Microsoft.SharePoint.Administration.SPFarmFactory.CreateTimerService(SPFarm farm)
at Microsoft.SharePoint.Administration.SPFarmFactory.CreateBasicServices(SPFarm farm)
at Microsoft.SharePoint.Administration.SPFarmFactory.Create()
at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, SqlConnectionStringBuilder siteMapDatabase, IdentityType identityType, String farmUser, SecureString farmPassword, SecureString masterPassphrase)
at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.CreateOrConnectConfigDb()
at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.Run()
at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()

Also you check:
– SharePoint 2016 Create web application and Site collection using PowerShell

– SharePoint Server 2016 Installation Step by Step

– How to design multiple step forms using Nintex forms for Office 365 SharePoint Online?

Background:
I was trying to install SharePoint 2016 on my Windows Server 2012 R2 machine and also I was using SQL Server 2012 enterprise edition. The installation was successful, but when I run the configuration wizard it gave the above error.

Then I google and did the below approaches:
ipconfig /flushdns
ipconfig /registerdns

Also, I tried adding the IP address of DC into host file that also did not work.

Then I uninstall everything and again install SQL server 2014 this time.

Again the same issue comes, same error.

Solution:

Here I am going to explain what are the steps I followed to solve the issue. But all the steps may not be necessary. The below step I did and it started working.

I was using the main Administrator (MYSP\Administrator) domain account in the configuration wizard. Basically, I was giving this account and database name.
I think there was some issue with the account.

So I first go to Server Manager -> Tools -> Active Directory Users and Computers. There I created a user.

Here the user is a member of local users groups.

Then open SQL Server Management Studio (Logged in windows authentication). Add the user into SQL server 2014. For this expand security tab -> Logins (Right Click) -> New Login…

Then in the Login Properties dialog box for the user. Click on Server Roles then select the below server roles:
– dbcreator
– public
– securityadmin

Then click on User Mappings tab, Select the db owner role checkbox for the below databases:

– master
– model
– tempdb

After this now I run the configuration wizard and this time I gave the database name and my newly created username and password. And it worked successfully.

Also, You can Try:
Also, Microsoft has released a patch which can be downloaded from the below link:

https://www.microsoft.com/en-us/download/details.aspx?id=53287

Download it, install it, restart the machine and try configuring again. This also works for me once while I was installing in another machine.

Also, make sure the firewall settings are disabled.

Go to Control Panel -> click on System and Security. Then click on Check firewall status. Here I have disabled the Firewall settings.

Hope this article will help you.