the rpc server is unavailable error while installing sharepoint 2016

the rpc server is unavailable error while installing sharepoint 2016

In this post we will discuss how we can resolve a pathetic error which comes while installing SharePoint 2016. This is one of the stupid error I got while installing SharePoint till now. The error usually comes in the 3rd step while you run the SharePoint configuration wizard after installing SharePoint 2016. The error comes as:

Exception: System.InvalidOperationException: An error occurred while getting information about the user Administrator at server MySP.local: The RPC server is unavailable
at Microsoft.SharePoint.Win32.SPNetApi32.NetUserGetInfo1(String server, String name)
at Microsoft.SharePoint.Administration.SPManagedAccount.GetUserAccountControl(String username)
at Microsoft.SharePoint.Administration.SPManagedAccount.Update()
at Microsoft.SharePoint.Administration.SPProcessIdentity.Update()
at Microsoft.SharePoint.Administration.SPWindowsService.Update()
at Microsoft.SharePoint.Administration.SPFarmFactory.CreateTimerService(SPFarm farm)
at Microsoft.SharePoint.Administration.SPFarmFactory.CreateBasicServices(SPFarm farm)
at Microsoft.SharePoint.Administration.SPFarmFactory.Create()
at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, SqlConnectionStringBuilder siteMapDatabase, IdentityType identityType, String farmUser, SecureString farmPassword, SecureString masterPassphrase)
at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.CreateOrConnectConfigDb()
at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.Run()
at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()

 the rpc server is unavailable error while installing sharepoint 2016
the rpc server is unavailable error while installing sharepoint 2016

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– How to design multiple step forms using Nintex forms for Office 365 SharePoint Online?

Background:
I was trying to install SharePoint 2016 on my Windows Server 2012 R2 machine and also I was using SQL Server 2012 enterprise edition. The installation was successful, but when I run the configuration wizard it gave the above error.

Then I google and did the below approaches:
ipconfig /flushdns
ipconfig /registerdns

Also, I tried adding the IP address of DC into host file that also did not work.

Then I uninstall everything and again install SQL server 2014 this time.

Again the same issue comes, same error.

Solution:

Here I am going to explain what are the steps I followed to solve the issue. But all the steps may not be necessary. The below step I did and it started working.

I was using the main Administrator (MYSP\Administrator) domain account in the configuration wizard. Basically, I was giving this account and database name.
I think there was some issue with the account.

So I first go to Server Manager -> Tools -> Active Directory Users and Computers. There I created a user.

Here the user is a member of local users groups.

Then open SQL Server Management Studio (Logged in windows authentication). Add the user into SQL server 2014. For this expand security tab -> Logins (Right Click) -> New Login…

the rpc server is unavailable error while installing sharepoint 2016
the rpc server is unavailable error while installing sharepoint 2016

Then in the Login Properties dialog box for the user. Click on Server Roles then select the below server roles:
– dbcreator
– public
– securityadmin

the rpc server is unavailable error while installing sharepoint 2019
the rpc server is unavailable error while installing sharepoint 2019

Then click on User Mappings tab, Select the db owner role checkbox for the below databases:

– master
– model
– tempdb

the rpc server is unavailable error while installing sharepoint 2016
the rpc server is unavailable error while installing sharepoint 2016

After this now I run the configuration wizard and this time I gave the database name and my newly created username and password. And it worked successfully.

Also, You can Try:
Also, Microsoft has released a patch which can be downloaded from the below link:

https://www.microsoft.com/en-us/download/details.aspx?id=53287

Download it, install it, restart the machine and try configuring again. This also works for me once while I was installing in another machine.

Also, make sure the firewall settings are disabled.


Go to Control Panel -> click on System and Security. Then click on Check firewall status. Here I have disabled the Firewall settings.

Hope this article will help you.


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About Bijay Kumar

I am Bijay from Odisha, India. Currently working in my own venture TSInfo Technologies in Bangalore, India. I am Microsoft Office Servers and Services (SharePoint) MVP (5 times). I works in SharePoint 2016/2013/2010, SharePoint Online Office 365 etc. Check out My MVP Profile.. I also run popular SharePoint web site SharePointSky.com

View all posts by Bijay Kumar →

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