In this post we will discuss how we can resolve a pathetic error which comes while installing SharePoint 2016. This is one of the stupid error I got while installing SharePoint till now. The error usually comes in the 3rd step while you run the SharePoint configuration wizard after installing SharePoint 2016. The error comes as:
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Exception: System.InvalidOperationException: An error occurred while getting information about the user Administrator at server MySP.local: The RPC server is unavailable
at Microsoft.SharePoint.Win32.SPNetApi32.NetUserGetInfo1(String server, String name)
at Microsoft.SharePoint.Administration.SPManagedAccount.GetUserAccountControl(String username)
at Microsoft.SharePoint.Administration.SPFarmFactory.CreateTimerService(SPFarm farm)
at Microsoft.SharePoint.Administration.SPFarmFactory.CreateBasicServices(SPFarm farm)
at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, SqlConnectionStringBuilder siteMapDatabase, IdentityType identityType, String farmUser, SecureString farmPassword, SecureString masterPassphrase)
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I was trying to install SharePoint 2016 on my Windows Server 2012 R2 machine and also I was using SQL Server 2012 enterprise edition. The installation was successful, but when I run the configuration wizard it gave the above error.
Then I google and did the below approaches:
Also, I tried adding the IP address of DC into host file that also did not work.
Then I uninstall everything and again install SQL server 2014 this time.
Again the same issue comes, same error.
Here I am going to explain what are the steps I followed to solve the issue. But all the steps may not be necessary. The below step I did and it started working.
I was using the main Administrator (MYSP\Administrator) domain account in the configuration wizard. Basically, I was giving this account and database name.
I think there was some issue with the account.
So I first go to Server Manager -> Tools -> Active Directory Users and Computers. There I created a user.
Here the user is a member of local users groups.
Then open SQL Server Management Studio (Logged in windows authentication). Add the user into SQL server 2014. For this expand security tab -> Logins (Right Click) -> New Login…
Then in the Login Properties dialog box for the user. Click on Server Roles then select the below server roles:
Then click on User Mappings tab, Select the db owner role checkbox for the below databases:
After this now I run the configuration wizard and this time I gave the database name and my newly created username and password. And it worked successfully.
Also, You can Try:
Also, Microsoft has released a patch which can be downloaded from the below link:
Download it, install it, restart the machine and try configuring again. This also works for me once while I was installing in another machine.
Also, make sure the firewall settings are disabled.
Go to Control Panel -> click on System and Security. Then click on Check firewall status. Here I have disabled the Firewall settings.
Hope this article will help you.
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