The Managed Metadata Service or Connection is currently not available error in SharePoint

This SharePoint tutorial explains, how to fix an error “The Managed Metadata Service or Connection is currently not available” which comes in SharePoint 2013/2016. Due to that error, you won’t be able to edit any of the taxonomy fields used in the List Forms in SharePoint.

Learn Create Managed Metadata Service Application in SharePoint 2013/2016.

The full error comes as “The Managed Metadata Service or Connection is currently not available. The application pool or Managed Metadata Web service may not have been started. Please contact your administrator.”

The Managed Metadata Service or Connection is currently not available

Please refer to the below screenshot for your reference.

the managed metadata service or connection is currently not available

Please follow the below steps for the quick fix for the same issue.

Step-1:
Open SharePoint 2013 central administration and then select “Manage service applications”.

Note: Please open the “Central Administration” site as “Run as administrator” mode.

the managed metadata service or connection is currently not available sharepoint 2013

Step-2:
Please make sure you are able to see the status of the “Managed Metadata Service” and “Managed Metadata service connection” as “Started” only.

the managed metadata service or connection is currently not available site collection

Step-3:
Now please select the “Managed Metadata Service”. No need to click the same link just select and click on the “Properties”.

sharepoint the managed metadata service or connection is currently not available

Step-4:
Now the below window will open. Now note down the “Database Name”. In our case, the name is “Managed MetadataService”. Now please change the “Database Name” from “Managed Metadata Service” to “ManagedMetadataService1” and click on “OK”.

sharepoint 2016 the managed metadata service or connection is currently not available

Step-5:
Now please select the “Manage Metadata Service” again. No need to click the same link just select and click on the “Properties”.

the managed metadata service or connection is currently not available sharepoint 2016

Step-6:
Now change the “Database Name” again from “ManagedMetadataService1” to “ManagedMetadataService” and click on “OK“.

the managed metadata service or connection is currently not available sharepoint 2019

Now you can able see all the values in the Taxonomy fields. Now login to the SharePoint site and try to create the list items, you should able to do this without any issues.

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This error we learned how to fix error The Managed Metadata Service or Connection is currently not available. The application pool or Managed Metadata Web service may not have been started. Please contact your Administrator.

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Bijay Kumar

I am Bijay from Odisha, India. Currently working in my own venture TSInfo Technologies in Bangalore, India. I am Microsoft Office Servers and Services (SharePoint) MVP (5 times). I works in SharePoint 2016/2013/2010, SharePoint Online Office 365 etc. Check out My MVP Profile.. I also run popular SharePoint web site SharePointSky.com

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