SharePoint: Space changed to underscore while downloading file in internet explorer 7

Space changed to underscore while downloading file in internet explorer 7

This SharePoint 2010 tutorial explains how to resolve one IE 7 issue while downloading files in SharePoint 2010.

Issue:
Whenever a user is trying to download a file from SharePoint site its Spaces gets replaced with the special character underscore (-).

Background:
A user had a long file name with spaces and when he downloads the file. The spaces get replaced with underscore _. For example filename “Amardeep SharePoint Public.ppt” will be replaced with “Amardeep_SharePoint_Public.ppt”.



Space changed to underscore while downloading file in internet explorer 7
Space changed to underscore while downloading file in internet explorer 7

Troubleshooting:
– Tried every possible solution to check on this issue such as uploading multiple files with different extensions.

– Tried files with short names and long names.

– Tried repairing the office package.

– It was showing issue on most of the machines, however on the machine where we had IE 8 and above this working as expected.

– It was more of an issue with the machine where we have IE 7 and was not upgraded yet.

– If this is the case then there should be a justification, some publication available from Microsoft.

– Showing some more curiosity had led me to the resolution of the issue.

Resolution:
There was hotfix released by Microsoft and it’s a known issue with IE7 only.

Link to obtain Hotfix is: http://support.microsoft.com/kb/952730

You can also have your IE upgraded to next version to have this issue resolved.


Applies to: IE 7, SharePoint 2007 and SharePoint Server 2010.

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