SharePoint performance is down, factors to be considered

Friends, it would be of a great deal and help if we had an overall description of ‘what has occurred’ during determining the factors of down SharePoint performance.

Below I am listing some of the key points which had clicked to my mind.

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Troubleshooting SharePoint Performance Issues

  • Is the issue present on all content databases and sites in a web application?
    • If one site is having issues check the URL for the content database the site resides. – This can help determine if the issue is site-specific or larger. Is the issue present on all content databases and sites in a web application?
    • If the content database URL has issues then check other Content databases in the same web application.
    • If the web application is having issues validate other web applications in the same method.
    • Compare web applications from each SQL Server, this can help determine if there is a SQL issue.
  • Is the issue present on all WFE’s?
    • Test from the WFE’s and from a desktop – This can help locate any issues with Network or Load Balancer
    • Check WFE events, ULS, IIS, performance monitor
    • Do WFE’s have high CPU?
    • Is High CPU on one process/web application
    • Capture all processes organized by CPU utilization
    • Determine what web application is related to the processing as necessary
  • IS SQL performing well?
    • Have the correct Teams such as SA and DBA to validate Wintel Server or SQL for any issues.
  • Involvement of all internal teams should be required and record everything for easily sharing and record.
  • When involving Microsoft share all event logs, IIS logs, ULS logs, and performance monitor logs captured with them.

SharePoint 2010/2013 performance issue reasons (Server Side Object Model Code)

Now, we will discuss some reasons why performance issue causes in SharePoint 2010/2013. Basically when we are using SharePoint server object model code.

We should be very careful while writing SharePoint Object Model code. SPDisposeCheck is a tool which tells us about whether all the objects are disposed properly or not.


Here is some reason that might cause performance issues in SharePoint 2013/2016.

  • If you do not dispose properly of SPSite and SPWeb objects, then it will cause performance issue of your site.
  • Suppose you have a larger list, then you should execute a query on the list rather than iterating through large items.
  • If you are avoiding SPSiteDataQuery, instead of for each loop to aggregate SharePoint data.
  • Using recursive method calls to iterate through information in every site within a site collection.
  • If you fail to close external connections after use, then it might cause a performance issue of your SharePoint site.
  • While connecting to external systems and fails to trap timeouts.
  • If you are using session state then you should be very careful because overuse or improper use of session state will cause a huge performance issue.
  • Not using caching like blob caching, Profile caching, Output Caching, Object Caching, etc.

A SharePoint performance troubleshooting guide from Idera would also help you to determine the factors to be considered during troubleshooting down SharePoint performance.

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