In this post, we will discuss how we can resolve the issue while working with Alerts in SharePoint 2013 or SharePoint Online Office 365. Recently after setting an alert for a document library, I got the error which says:
Sorry, something went wrong
You do not have an e-mail address.
Alert has been created successfully but you will not receive notifications until valid e-mail or mobile address has been provided in your profile.
Alert has been created successfully SharePoint Online.
– save site as template SharePoint online missing solution
If you are working in the on-premise environment then you can go to the Active Directory Users and Computers and then you can select the particular user and add an email address to it.
Then next time when the user profile synchronization happens then the email address should appear and the above error will not appear.
If you are using SharePoint Online, then here also user needs to update the work email address.
First login as a global administrator and login to SharePoint admin center.
Then from the left side click on user profiles.
Then click Manage User Properties which is under the People section.
Then under Contact Information, select Work email and click on edit.
Then in the Edit Settings section, check the checkbox “Allow users to edit values for this property
” like below:
After that user can change the email id from the Deleve profile. Click on About me -> Then in the Delve profile page click on Edit Profile.
Then under Contact Information user can change the Work email like below:
After this, the error should not come.
Hope this will be helpful.
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