SharePoint error Unable to reach excel calculation services error event id 5231

Unable to reach excel calculation services sharepoint 2013 1

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Here we will discuss how we can resolve Unable to reach excel calculation services error event id 5231. The error comes as: Unable to reach excel services.

Cause: The Excel Services Application server computer is in a non-valid state and may need to be restarted.

Symptoms: One or more of the following symptoms might appear:
Delayed load times for workbooks.
Workbooks fail to load.

Solutions :
In our case this is occurred because of services was stopped. But there will other reason also cause of this error.
1. Restart excel calculations services

a. Go to central administrator and open Manage services under application Management


unable to reach excel calculation services
unable to reach excel calculation services

b. Check excel services application is started if it stops restart this service.

2. Recycle app pool
a. Go to IIS Manger and open application pool
b. Select application and right click and recycle selected application pool.

Unable to reach excel calculation services sharepoint 2013
Unable to reach excel calculation services sharepoint 2013

c. Once all done reset IIS

Note: Make sure that the account you are using for excel calculation service is working properly i.e. not locked!


Reboot the server

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