Unable to reach excel calculation services error event id 5231 error in SharePoint

This tutorial, we will see how to solve Unable to reach excel calculation services error event id 5231. The error comes as: Unable to reach excel services.

Cause: The Excel Services Application server computer is in a non-valid state and may need to be restarted.

Symptoms: One or more of the following symptoms might appear:
Delayed load times for workbooks.
Workbooks fail to load.

Unable to reach excel calculation services error event id 5231

In our case this is occurred because of services were stopped. But there will other reasons also cause this error.

Restart excel calculations services

Go to the SharePoint central administrator and open Manage services under application Management.

Unable to reach excel calculation services error event id 5231

Check excel services application is started if it stops restart this service.

Recycle app pool

Go to IIS Manager and open the application pool and then Select the application and right-click and recycle the selected application pool.

unable to reach excel calculation services

Once all done reset IIS

Note: Make sure that the account you are using for excel calculation service is working properly i.e. not locked!

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