This SharePoint 2013 designer workflow tutorial explains how to solve SharePoint Designer cannot display the item in SharePoint 2013/2016/Online. The error comes when we try to edit a workflow in SharePoint 2013 designer.
The workflows were migrated from moss 2007 to SharePoint 2013 using database upgrade approach. Those workflows were in the 2010 platform.
When I try to edit or view the workflow using SharePoint 2013 designer, it was giving the below error:
SharePoint designer cannot display the item.
Solution to SharePoint Designer cannot display the item
We tried opening the same workflow in some other system and it opened correctly.
Then we clear SharePoint 2013 designer cache and it worked for us. Before doing this make sure to close SharePoint 2013 designer.
Delete everything but below folders:
C:\Users\<user name>\AppData\Local\Microsoft\WebsiteCache
C:\Users\<user name>\AppData\Roaming\Microsoft\SharePoint Designer\ProxyAssemblyCache
Now Restart the SharePoint designer 2013 and try to open the SharePoint workflow. It should work fine.
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Hope it will be helpful to resolve SharePoint Designer cannot display the item error which comes while editing workflows using SharePoint designer 2013.
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