In this post we will discuss how to resolve the issue “Sorry something went wrong. Please refresh the page and try again.” which comes while uninstalling apps from SharePoint 2016. Recently after configuring environment for Apps for SharePoint 2016, we added a free app (Spotlight Announcement) to the SharePoint site.
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After this when we try to remove the app from the site, then it shows some error like:
Sorry, something went wrong. Please refresh the page and try again.
After this even if you will try to refresh and try again the same issue will come.
After this we try to remove using PowerShell like below:
Add-PSSnapin Microsoft.SharePoint.PowerShell
$AppName=”Spotlight Announcements”
$appInstance = Get-SPAppInstance -Web “http://mypc:29024/sites/SPTraining/” | where-object {$_.Title -eq $AppName}
if ($appInstance -ne $null)
{
Uninstall-SPAppInstance –Identity $appInstance
}
But it also gave error like below:
Uninstall-SPAppInstance : The System Account cannot perform this action.
At line:8 char:1
+ Uninstall-SPAppInstance –Identity $appInstance
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidData: (Microsoft.Share…pInstanceCmdlet:UninstallSPAppInstanceCmdlet) [Uninstall-SPAppInstance], InvalidOperatio
nException
+ FullyQualifiedErrorId : Microsoft.SharePoint.Administration.SPAppCmdlets.UninstallSPAppInstanceCmdlet
SharePoint 2016 error while removing Apps Sorry something went wrong. Please refresh the page and try again.
Solution:
When I was trying to remove the app from the browser I was trying with the System Account. That was creating the problem.
When I see the Details about the App, I can see the App is installed by someone else which looks like below:
Then I logged in with the other user and then I tried to remove the app. This time it successfully removed.
Hope this will be helpful.
