How to configure incoming and outgoing emails in SharePoint server 2013/2016

This SharePoint 2013 tutorial explains how to configure incoming and outgoing emails in SharePoint server 2013/2016. Here I would like to walk you through the process to configure SMTP in SharePoint 2013. In any SharePoint environment, we need to configure SMTP to send/receive emails.

Configure incoming and outgoing emails in SharePoint

Note: We need to add SharePoint site as a trusted server in the mail server and should add to the proxy. Without this, we can’t send/receive emails in SharePoint even after you configure the SMTP on the Application server.

Step 1: Log-on to the Application server as a FARM administrator account
Step 2: Ensuring the Simple Mail Transfer Protocol (SMTP) service is installed on the server
Step 3: Start -> Server Manager

Step 4: click on “Add Roles and Features”

Step 5: Click on “Server Selection” and click next

Step 6: Click on Features and ensure that “SMTP server (installed)” is checked

Step 7: If it’s not installed please check the checkbox and complete the installation by clicking on the install button

Step 8: Now that the SMTP server installed we have to start SMTP service as part of “services.msc”

Step 9: once the service is started, we should configure the SMTP server details.
Start -> Administrative Tools -> Double click on “Internet Information Services (IIS) 6.0 Manager”

Step 10: You should be able to play icon grayed out which means the SMTP server is started.

Step 11: Right-click on SMTP Virtual Server and select properties and go on to the connection under the “Access” Tab.

Step 12: Ensure that “Only the list below” radio button is selected and click on “Add” button to add button enter “127.0.0.1” (this is static and IP-Address of local computer) and click OK.

Step 13: Click on Relay button and ensure that “Only the list below” radio button is selected and click on “Add” button to add button enter “127.0.0.1” (this is static and IP-Address of local computer) and click OK

Step 14: Click on “messages” Tab and add “Non-Delivery” email-id

Step 15: Click on the “Delivery” tab and click on the “Outbound Security” button and ensure that “TLS Encryption”.

Step 16: Click on “Advanced” and add “Fully-qualified domain name”, “smart host values” and click on OK.
IT team should be able to provide you with the above 2 values

Step 17: Once you complete all the 16 steps close all the windows and restart SMTP services in “Services.msc”

Quickly testing SMTP Email server:

1. Go to “Badmail directory path” (you can see this path as part of Step 14 screenshot)
2. Create a notepad and paste the below text and save it as “testing SMTP.txt”

	From: <<From Email-ID >>   To: <<TO Email-ID >> Subject: SP SMTP/SMTP Relay Email test from <<Server Name This is the test body of the email. TODAY IS 7:49 PM 12/10/2017.	From: <<From Email-ID >>   To: <<TO Email-ID >> Subject: SP SMTP/SMTP Relay Email test from <<Server Name This is the test body of the email. TODAY IS 7:49 PM 12/10/2017.
From: <<From Email-ID >>   To: <<TO Email-ID >> Subject: SP SMTP/SMTP Relay Email test from <<Server Name This is the test body of the email. TODAY IS 7:49 PM 12/10/2017.

Note: From email-id must be an Approved ID as part of Active Directory email list.
3. Copy this txt file in Queue folder “D:\Sites\Default\mailroot\Pickup” (please change it as per your configuration)
4. SMTP will pick this txt and sends the email to the desired recipients.

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I hope this SharePoint tutorial explains how to configure incoming and outgoing emails in SharePoint server 2013/2016