Everything is fine but we had a small problem getting your license while adding Nintex workflow for Office 365

Everything is fine but we had a small problem getting your license

Recently while I was trying to add Nintex Workflow for Office 365 to my SharePoint Online site from Office store I got the below error which says:
Everything is fine, but we had a small problem getting your license. Please go back to the SharePoint Store to get this app again and you won’t be charged for it. The error looks like below:

Everything is fine but we had a small problem getting your license
Everything is fine but we had a small problem getting your license

Also, read:
Start a task process workflow action Nintex workflow for office 365 SharePoint Online

How to implement validation rules by the condition in Nintex forms for Office 365 SharePoint Online?

How to set the default value for lookup column in Nintex forms for Office 365 SharePoint online?

The same error I got while I am trying to add an app from Office store into my SharePoint 2016 on-premise site. And I manage to solve the issue by following this article.

But this time I am trying to add into my SharePoint Online site and I am the tenant administrator here. And I have already added Nintex Forms for Office 365 to the same SharePoint site. So there is not permission issue at all.


So what I tried is I tried to add from a different browser, previously I was trying to add from a Firefox browser but this time I try to add from chrome browser and it works fine. Just to let you know that I used here the same account.

Hope this helps if anyone face this issue ever.


You May Also like the Following SharePoint Online Tutorials:

About Bijay Kumar

I am Bijay from Odisha, India. Currently working in my own venture TSInfo Technologies in Bangalore, India. I am Microsoft Office Servers and Services (SharePoint) MVP (5 times). I works in SharePoint 2016/2013/2010, SharePoint Online Office 365 etc. Check out My MVP Profile.. I also run popular SharePoint web site SharePointSky.com

View all posts by Bijay Kumar →