Everything is fine but we had a small problem getting your license while adding Nintex workflow for Office 365

Recently while I was trying to add Nintex Workflow for Office 365 to my SharePoint Online site from Office store I got the below error which says: Everything is fine, but we had a small problem getting your license. Please go back to the SharePoint Store to get this app again and you won’t be charged for it. The error looks like below:

Everything is fine but we had a small problem getting your license
Everything is fine but we had a small problem getting your license

The same error I got while I am trying to add an app from Office store into my SharePoint 2016 on-premise site.

But this time I am trying to add to my SharePoint Online site and I am the tenant administrator here. And I have already added Nintex Forms for Office 365 to the same SharePoint site. So there is not permission issue at all.

So what I tried is I tried to add from a different browser, previously I was trying to add from a Firefox browser but this time I try to add from chrome browser and it works fine. Just to let you know that I used here the same account.

You may like following Nintex forms for Office 365 tutorials:

Hope this helps if anyone face this issue ever.

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