in this article, we will discuss how to create a new service request in the Microsoft Office 365 admin center. We all know most of the users are facing issues while they using Microsoft Office 365. To overcome that problem Microsoft has provided 24/7 support where we can directly contact Microsoft knowledgeable support team members.
Microsoft has provided this option inside the Microsoft admin center. As an Office 365 administrator, I can able to create a service request in office 365 but as a normal user you must contact your local administrator and they can open a ticket.
For creating a service request ticket with the Office 365 team via phone, simply dial 1-800-865-9408.
Note: This number is only for the United States Office 365 clients.
Create New Service Request in Office 365
Now, we will see how we can create a new service request in Office 365.
Step 1: Go to https://portal.office.com/support/support.aspx.
Step 2: Log on as your Office 365 Global Administrator account and expand support menu in left side of the
Step 3: Microsoft will provide you recommended some articles here which will help you to know some new things in SharePoint. If there is no relevant topic for you, then you can simply create a ticket as per the below image.
Step 5: Once you click on contact me then your service request will get submitted and you will get a service request no as per the below screen.
Step 6: For confirmation you will receive an email.
Once you received this confirmation email, Microsoft support team will contact you within 24 hours.
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This is the steps need to follow to create a new service request in Office 365.
Rajkiran is currently working as a SharePoint Consultant in India . Rajkiran having 7+ years of experience in Microsoft Technologies such as SharePoint 2019/2016/2013/2010, MOSS 2007,WSS 3.0, Migration, Asp.Net, C#.Net, Sql Server, Ajax, jQuery etc.He is C#Corner MVP (2 Times).